10/12/2024 via Google

10/12/2024
via Google

Used to love coming here for haircuts but maybe not so much anymore. On a Saturday I called 3 different times to confirm if they were going to be offering services. All 3 times I was told that a receptionist was not available and that I needed to call back. I ended up driving down to the school, arrived at 11:30 and when I arrived, they told me that they were having an event and they were going to be ready for services at 12:30. Ok, no biggie, I decided to do other things and wait. Came back at 12:30 and they said they went to lunch! That it would be another 20 minutes. At this point there are already multiple people waiting and each time we were given different times to come back. So waited until a little before 1:00pm. Went inside and they were all just lounging around. Nobody ever acknowledged anyone in the lobby. So multiple people are waiting and finally about 10 mins after one, the receptionist comes up and says theyre having another event and that its going to take another 20 mins to start offering services! I ended up leaving. Don't make people waste their time or don't open until you are ready to offer services! Extremely unprofessional!

9/3/2024 via Google

9/3/2024
via Google

Thank you professional Institute of Beauty for making my seniors feel great and looking great ! You guys ROCK! Seniors are ready for Grandparent's Celebration this coming Friday !

7/18/2024 via Google

7/18/2024
via Google

I went for the first time today. My daughter and I got haircuts, and I have to say, I was satisfied with the results on both. The receptionist is very nice and welcoming. The girls who did our hair were very polite and did a great job. Will definitely be going back in a couple of months.