11/17/2024 via Google

11/17/2024
via Google

If you're considering enrolling at Paul Mitchell, please think twice and go elsewhere. Trust me, spending 7 months and $16,000+ here has been the biggest mistake of my life. I was a full-time cosmetology student from March to September '24, I was supposed to be graduating this week, but instead, I'm starting over in a new program. In September, I was suddenly terminated from the program for "time theft." I had stepped outside for a bit longer than my allowed break during a week when I had to evacuate my home due to a fire. I went through the appeal process, writing a whole essay explaining my circumstances. My husband, a firefighter battling the airport fire at the time, even wrote a letter to the directors. I met with them, explaining how detrimental their decision would be for my family's future, but no one listened or cared. Directors Kenda and Taylor denied my appeal without any explanation. I thought surely I'd be let back in; any legitimate school or employer would have considered my situation and shown compassion. Students take long breaks all the time because there's often nothing to do. If they were genuinely concerned about time fraud, they would have addressed students who were intentionally clocking in and leaving or having friends clock them in, yet those individuals still graduated. It feels like they targeted me simply because they didn't like me or because I raised concerns, I felt extremely unsupported as a student here. My peers at the school could vouch for the unfair and unequal treatment that I and select other students experienced. I have a whole list of grievances about the people in charge here. They're extremely unprofessional and just plain mean spirited, with clearly no leadership training whatsoever. Nearly all the students are miserable. We're treated as unpaid employees but somehow worse. I understand that free labor is part of training for a certificate but at least respect the people who PAY for an education. After the first 7 weeks of core, classes are just repeats. Hours upon hours wasted on sales training, up selling their product. The facilities are gross and unsanitary, I don't think our outside lunch tables were cleaned once the entire time I was there. One small refrigerator for hundreds of students, broken appliances, cockroaches and rodents outside where we eat. The list goes on. To say I'm disappointed with my entire experience would be a massive understatement. Anyone who knows me can attest to how dedicated I was to my education and the sacrifices I made to go to school here. Financially it was a huge burden. I paid not only tuition but childcare for my two kids, gas commuting every day, eating out because again, 1 refrigerator. I was doing makeup hours coming in on my days off to graduate on time, supported their BS fundraisers. I reached out to corporate about everything I've mentioned and more. I've reported this school to state board, the BPPE, talked to lawyers and will continue to tell my story on every media platform until I get the justice myself and other students deserve. I'm finding out there are sooo many other stories like mine about this location and others around the country; bullying, harassment, discrimination, overall people feel as though they've been scammed after enrolling here. I have not heard anything from the school since terminating me other than getting a bill for the rest of my tuition when I requested my transcripts. If you do decide to support this Paul Mitchell and get services done here, please tip the student working on you directly with cash, they are more than likely broke and having to buy their own tools, miserable and being taken advantage of by a "school" that makes thousands everyday off their labor,then being treated like trash. This place breeds negativity and misery and I recommend no one go here for any reason. I urge any future students to consider your options carefully, seek an environment that genuinely value's commitment to learning. Community colleges are a fraction of the cost of this school, and actually have standards.

9/20/2024 via Google

9/20/2024
via Google

5 stars. Every time, it's better and better. So nice, polite, detailed student. Supervisors are awesome. Always help, always participate, and discuss the process with students. I'm definitely recommending this place.

9/19/2024 via Google

9/19/2024
via Google

Working with Emma was a dream! She was so kind, efficient, and is so talented! I had a very different vision in mind when I came in, but what she did was SO much more beautiful and better suited to my complexion. Make sure you see her before she graduates! I can’t give six stars in my rating, so here’s an extra one for good measure. 🌟