10/11/2024 via Google

10/11/2024
via Google

I was extremely disappointed with my haircut. I’ve recently moved to this area and my brother recommended this place to me saying you just show the photo they are gonna do it for you. So have have showed Jacob who was my barber the first two pics. And the result was very disappointing. I have my birthday coming up in a week and now I have no confidence in celebrating it looking like this. The side part of my hair is shaved way more than it was supposed to be and it looks very weird to me. The worst part is I said the barber that I didnt like it and he said, “it looks good to me”. He didnt even clean my face after the service is done as shown in the 3rd picture. I didnt know what to say after that and left the place. After coming back home I noticed that this was an institute and not a salon and I’ve never experienced what an institute would be and the workers here are learning to be professional so I thought its a learning process gor them. After aking up today looking into my mirror felt very low on morale and decided to get my hair shaved completely. I just want to say please listen to what the customer asks and I know its a learning process its better to have a look at what they showed and if they are not able to do that style then just dont do it. It affects way more than you think in our daily life. Anyway, I know Jacob tried his best to give a good service for me but the standards are very poor, I hope he does well in the future and listen to what the customer says or shows and it should look good for the customer and not for you. Hoping you do well and improve.

9/20/2024 via Yelp

9/20/2024
via Yelp

Yikes! So incredibly rude from the get go. Thought I'd give them a try since the reviews are so great and I LOVE to support beauty schools. I've been to...

9/16/2024 via Google

9/16/2024
via Google

Ive used this place for years for haircuts, Brazilian straightening & Brazilian blow dry’s but I won’t return! I had an appointment for a 11:00 wash & cut. I had a wedding in NC & was rushed for time. The manager was gone, “ shopping” & no one was at the desk! The stylist was late 11:15 not due to working but as her manager told her “stop goofing off & cut her hair”! After washing my hair the stylist sprayed my wet hair with hair spray. This caused my hair to have a glue texture, knot up & she yanked handfuls of hair out of my head & broke off my hair. She claimed my hair was dry but it’s not & after a good wash out of the hair spray & quality conditioner my hair is tangle free & once again silky. When explaining that I had a wedding in NC & was rushed for time the stylist suggested that I schedule when I had more time. To which I replied I work 3 jobs & I don’t have time for nonsense! The stylist NOR Manager apologized for the situation & the tardiness of the stylist. This was an awful & stressful situation. One heartfelt apology could have turned the situation around but evidently they were both to proud to admit they were wrong! I won’t return!