4/12/2025 via Google

4/12/2025
via Google

I made an appointment to cut off 12-15 inches to donate my hair on March 26, 2025. It was agreed upon by the student, the instructor and myself the amount that would be left and how it would be cut. The instructor Holly, intentionally disregarded what we agreed upon and cut off more hair than what I wanted. She gave the student minimal time to continue the cut and Holly took it over. She cut off 24 in +, she intentionally instructed the student to make the front of my hair look longer. There was no explanation or apologies for what she did. She as an instructor put the student in a position where she could not follow what we had agreed upon. I went back the following day to speak to Holly directly and to the Director of education Barb but they were both out of the building. I spoke with Cee Cee who is also in charge of education. I specifically asked to hear back from either Barb or Holly which to this date I I have not. This is a teaching school and the standards of Aveda do not include ignoring the client. I did not go in with complex instructions or a fancy haircut. What was done to me was unacceptable and I expect at least an apology and acknowledgement from Holly for what she did.

3/25/2025 via Google

3/25/2025
via Google

My stylist Emma was so informative and so customer oriented…she did an awesome job on my hair cut. I will book with her again. It was a very pleasurable experience.

3/1/2025 via Google

3/1/2025
via Google

I do not attend Brown Aveda but I can tell you that if you want a fun learning experience, this place is not it. I do not know what it is about beauty schools, but I have never heard the end of the horrors that the students have to endure while learning a PEACEFUL and relaxing service. You guys treat the students like absolute crap and have unfair treatments. The students do beautiful work and it is such a shame that they are surrounded by weak minded adults who treat them with no respect and dignity. This place is embarrassing and quite frankly needs to be shut down. The bullying from the instructors is insane, instead of showing you what you did wrong they make you feel bad for what you do, and the higher ups are no better. This establishment is so inconsistent and lame. It is so sad that a service that is meant to be beautiful and fun, turns into a horror show and your students do not even want to show up to learn because they are anxious and scared of the people that are teaching them. Although the clients do not know what goes on behind closed doors, I sure do and I can say that if you want to be in a negative childish environment with prissy girls and instructors THIS PLACE JUST MIGHT BE FOR YOU! WELCOME BACK TO BEING A TEENAGER IN HIGH SCHOOL AGAIN. What a joke I feel so sorry for every person who has gotten their certificate from here , you are finally free from the horrors of this school congrats on making it out alive 🙏🏻