8/14/2024 via Google

8/14/2024
via Google

Today is my first time coming here to get permanent color, trim, and silk press. When I walked in the door and told Ms. B (an “instructor”) what I wanted she quoted me $65 but the actual price ended up being $80 which was cool if I knew that to begin with. So it had me kinda tight. Because how you work there and don’t know the prices. I wanted a honey blonde color. Arianna did a fantastic job with the color until Ms. B told her tone it and add extra chemicals to it which then turned my hair back brown. The color was awful. Thank God the owner Mrs. Shannon told Tiffany (the master colorists) to help fix my hair because it had to be reprocessed to get it back to the color I wanted. It was a nightmare. Ms. B maybe an instructor but she is very micromanaging and condescending to her students. Her attitude is horrible. I would’ve gave 5 stars but the way Ms. B tried to defend her horrible training technique and place the blame on the student. I will return as long as Ms B doesn’t touch my hair at all and has a better attitude. Thanks Arianna for doing what you were told even though it wasn’t correct.

7/19/2024 via Google

7/19/2024
via Google

I got my hair washed, blow dried, and silk pressed here two months ago, and every since then my hair has a weird smell to it even after I've washed it multiple times over and over again. I don't know what they used in my hair but I cannot get this weird smell out. Even after going to the store and buying a different kind of shampoo, i don't know what it is .. or what they did but i am furious.

7/11/2024 via Google

7/11/2024
via Google

I received a back facial and tinted eyebrows at beauty 21 Academy and the students were wonderful!!😁 I love the fact they listen to your concerns and that they are patient and caring every step of the way. I will definitely be a life time customer. Try Beauty 21 Academy, You won’t be disappointed!!😁