4/12/2025 via Google

4/12/2025
via Google

Horrible service, I have never been treated so poorly. I came here for years previously when I was in high-school. I was serviced just last month by a talented student named Jacob. Only to turned away for a b.s excuse this month. I asked to make a complaint and I was told that I needed to figure out where I could do that on my own time by Ms. Jay.....Laughable, but noted.

3/29/2025 via Yelp

3/29/2025
via Yelp

If you are contemplating saving some money, just don't do it. Pay the money at a salon. You will sit literally all day long watching different food orders...

2/3/2025 via Google

2/3/2025
via Google

First I would like to say that I have been coming to this location for over 10 years and I have been getting relaxers in my hair for over 25 years. I came in to get a relaxer and I let Mrs. Corey know that there was only about 4 inches from the bottom of my hair of processed or relaxed hair. After application I had concerns about how far down the relaxer was placed on my hair as well as the two lovely young ladies that were doing my hair. When we finished the wash we all noticed that there was about 6 inches of hair that was coarse and curly still, the exact spot that we all felt the relaxer wasn’t going far enough down. I asked to speak with Mrs. Corey and showed her my emerging concerns. As I said I have been getting relaxers for years and have never had this issue. She let me know that the hair could have been processed before so she didn’t want to go that far down, which was not the case. I ask several time what we could do to rectify the situation. She let me know there was nothing she could do and dismissed my concerns saying that this is a hair school so I shouldn't expect too much, Again the same hair school I have been coming to for 10 plus years with no problem. I ask at least 7 times to speak to the manager in the five hours I was there and Mrs. Loopy could not be bothered and told Mrs. Corey to handle the situation. The way this situation was handle was very unprofessional and there should never be a time where I am asking to speak to a member of the management team and get told they can't be bothered. I spent 5 hours in at this location and left looking worse than when I arrived.  Coming from a lucrative management position I would suggest you all sit down with your team. This was truly unprofessional and unexpectable.