3/28/2025 via Google

3/28/2025
via Google

Naturally, I wouldn’t leave a bad review because they’re students and it’s almost expected that they mess up. However, the teachers also played a huge part in what happened to my hair. I will start by saying they cut 8 inches of my hair off when I requested at most 3 inches. Why she did that? I’m not sure but I’m extremely upset that she did that to my long hair that was not damaged. It is now damaged after my trip. I asked for red balayage and they bleached my hair from almost top to bottom, then didn’t even add color so when it was done my hair was orange and extremely damaged. (they stated it did not need any color added). As the students were doing my hair, they were giggling and repeatedly asking me “do you trust us?” I don’t think they intentionally destroyed my hair. I think they were overly confident and being incredibly unprofessional and immature. It took 3 instructors to finally just dye it back to brown. You can expect the students to not know what they’re doing, but I expect the instructors to know what they’re doing. I am extremely upset for obvious reasons that my long hair is now to my shoulders and damaged for no reason whatsoever. If they knew they couldn’t do what I was asking for, they shouldn’t have done it. I wasn’t charged for them fixing it, but I was still charged for what they messed up which is messed up. My experience was just terrible and I do not recommend anyone go here. I certainly won’t ever be back. Pictures of the before and after. My hair is butchered and uneven as you can see.

2/11/2025 via Google

2/11/2025
via Google

This is a review in regard to anyone thinking of applying, specifically to the nail program. I scheduled a tour of the school to get a better understanding of how they run the nail program and what the classes are like. Off the bat, it was a struggle to even schedule a tour, lots of back and forth phone tag. When I arrived the woman instructing the tour thought I was applying and there to fill out papers?? Not sure why someone would apply to a school without seeing it but I guess that’s how they run things. Nonetheless she gave me the “tour” which consisted of the single nail room with about 20 students working in it. The instructor explained what they were working on that day, and that students take 3 clients a week. That was basically the only information provided. I expected some sort of packet with info like the other nail schools I’ve toured, but that was not the case with Paul Mitchell Cranston. I walked in at 10:55 early for my 11am tour, and walked out at 11:03. If you are touring this school, I recommend just calling and having any questions answered. Not sure why they even offer a tour if it’s 3 minutes. It was a waste of my time and took up my whole morning as it’s 40 minutes from my house. Only positive was that it made my decision easy!

2/7/2025 via Google

2/7/2025
via Google

When I wanted purple highlights in my 70’s did a beautiful job. This was some years ago. Am now in need of shaggy mullet- don’t know if they will understand…