9/15/2024 via Google

9/15/2024
via Google

I went in to get my hair trimmed and for the back to stand up . I had let my hair grow out to get a perm it was a bit fluffy when it was dry so that’s why I went in to get it cut . The girl was a real scatter brain ! She changed the music a few times she was planning a party with the girl at the sign in desk ! I showed her pictures of how I wanted it and she never paid no attention and the instructor was not good either !! She was complaining about the music . I go there pretty oftain and the usually do pretty good but this was a terrible trip now it’ll take six months for my hair to grow back out to be able to fix it !! Very disappointed!!

7/29/2024 via Google

7/29/2024
via Google

I had braids in my hair, I took them out. I had about 5 spots in my head that were matted,detangled that I just needed someone who had more patience than me to unmat my hair that I can not see, to protect my hair from any further damaging breakage. I thought ok I will go in ask for a shampoo and ask. After a few minutes of standing at the desk as I started to sign in this woman who was clearly an instructor but not the lady that's been there for years. Asked how she can help. I explained the situation and with disqust she looked at me and said "can I see " I pull the parts I am speaking of. She goes "yeah, our students don't do detangling,dematting anymore it is too time consuming . " I said ok and walked out. Basically I am putting this out there for others to know. Let me take this time to provide the instructor with a teaching moment that the organization is failing to provide the students, you are setting them up for failure by not having them experiences all and I mean all types of hair. I was able to get in with highly skilled and capable hair stylist a day later. In 30 minutes or maybe less she had it done. In my final note, I wish that instructor nothing but success. However, please as an organization take this time to realize it's discrimination. No one just was brave enough to say it. With all due respect and best wishes.

12/12/2023 via Google

12/12/2023
via Google

I have the best experience. I could not have asked for my hair to come out way better